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- ALUMNI EXPERIENCES PRODUCT MANAGER, Development & Alumni Relations, Alumni Operations
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ALUMNI EXPERIENCES PRODUCT MANAGER, Development & Alumni Relations, Alumni Operations
Tracking Code: 24500627120530
Job Description
ALUMNI EXPERIENCES PRODUCT MANAGER, Development & Alumni Relations, Alumni Operations
Category
Charles River Campus --> Professional
Job Location
BOSTON, MA, United States
Tracking Code
24500627120530
Posted Date
5/31/2024
Salary Grade
Grade 49
Position Type
Full-Time/Regular
Our Mission
We in Boston University Development & Alumni Relations (DAR) harness the power of philanthropy to make an excellent education accessible and welcoming to all, and to advance BU's global leadership in research, scholarship, artistic creation, and professional practice. To support our work, we have built-and are continuing to build-an outstanding team of dynamic, mission-driven advancement professionals who constantly strive to create an environment where everyone belongs. Where it's not just about a job, but a career and a community.
Now, our Alumni Engagement team is looking for an Alumni Experiences Product Manager who will serve as the primary user-end manager for online products that enable alumni engagement and fundraising to flourish at Boston University, including Salesforce Experience Cloud, online giving, and event registration solutions.
Alumni Engagement at Boston University
The Alumni Engagement team is dedicated to understanding alumni, strengthening pride and awareness, and facilitating ways to grow and sustain the base of alumni engaging with and supporting Boston University. The team has oversight of alumni digital strategy, alumni experience operations, and measuring engagement-through both attitudinal and behavioral dimensions-of more than 350,000 alumni across the globe. This team works in close collaboration with colleagues in the Office of Development & Alumni Relations, and across departments and schools at Boston University.
Alumni Experiences Product Manager
In your role as Alumni Experiences Product Manager, you occupy a unique position within the university, bridging traditional product management and customer experience roles. You oversee alumni experience product journeys from conception to launch while focusing on creating a cohesive and delightful customer experience across all touchpoints. You will work with high-performing and collaborative teams including Alumni Relations, Annual Giving, Applications, Development Communications, and others across BU, ensuring that products align with the overall alumni engagement strategy.
Responsibilities:
Required Skills
Qualifications:
Required
Preferred
But that's not all we're looking for; we want someone who embodies our values:
If this resonates with you and you want to help us in our ambitious next campaign-and maybe do some of your best work as an advancement professional- we encourage you to apply. If you are hesitant to apply because you have not previously performed every responsibility listed in the description, but you do possess transferable skills and the defined qualifications, we still want to hear from you and welcome your application as well.
To learn more about Development & Alumni Relations at Boston University, and other job opportunities, please stop by the DAR Talent website: https://www.bu.edu/dar-talent/.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.
If you require a reasonable accommodation in order to complete the employment application process, please contact the Equal Opportunity Office at 617-358-1796.
Required Skills
Job Location: BOSTON, MA
Position Type: Full-Time/Regular
Salary Grade: Grade 49
To apply, visit https://jobs.silkroad.com/BU/External/jobs/314096
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