Job Details

Advancement Assistant III, Alumni Relations

Position Number: 6180799
Location: Chattanooga, TN
Position Type: Alumni Associations and Services

Advancement Assistant III, Alumni Relations
Knoxville, TN, United States

Job Identification: 2761
Job Category: Advancement
Posting Date: 04/25/2025
Job Schedule: Full Time
Locations: 1609 Melrose Avenue, Knoxville, TN, 37996, US (On-site)

Job Description
The University of Tennessee Foundation, Inc. (UTFI) invites applications and nominations to fill the position of Advancement Assistant III, Alumni Relations for the University of Tennessee, Knoxville. Reporting to the Executive Director of Alumni Relations, the Advancement Assistant III is responsible for serving as the receptionist and office manager for the Tyson Alumni Center. Primary responsibilities are facility management, including parking and facility reservations, safety protocol management, and other needs associated with physical office space; and serving as the primary point of communication with internal and external stakeholders, with front-line responsibilities for the unit's primary phone line, central email account(s), and on-site visitors and guests.

Responsibilities
Job responsibilities include, but are not limited to:

Front Desk Administration: Serve as front desk receptionist for Tyson Alumni Center, Monday through Friday from 8:00 am - 5:00pm. Manage Tyson Alumni Center primary communication lines including multi-line phone system and central alumni email account. Monitor, reply, and when needed, escalate emails received.

Budget & Administration: Maintain the office's administrative budget through monthly budget monitoring and ledger reconciliation. Pull appropriate documentation for all charges and resolve any discrepancies in account charges. Assist with the onboarding of new employees as well as management of employee exit process including parking passes, keys, technology, nametags, and training of Tyson Alumni Center procedures.

Facility Management: Serve as the approver for Tyson Alumni Center event requests from other campus units through the university's event system. Schedule and approve all meeting space requests for the Tyson Alumni Center's conference room and parlor through this system.

Alumni Chapters Support: Manage all administrative duties related to the Alumni Chapter program, including vendor payments, event registrations, Chapter staff travel, and more. Manage listings of Alumni Chapter leaders' contact information, ensuring compliance with leadership requirements. Collaborate with the Director and Assistant Director of Alumni Chapters to create an onboarding program for all new alumni chapter leaders.

Qualifications
Required Education and Experience

The candidate who fills the Advancement Assistant III position is required to have:

High school diploma

3+ years of office experience

Knowledge of Microsoft Office

A valid driver's license with an acceptable driving record is required due to travel responsibilities of the position. UTFI reserves the right to consider all appropriate circumstances. In general, any significant driving offense less than 12 months old will eliminate the application from consideration for the position.

Note - Candidates holding a bachelor's degree must have at least 1 year of experience.

Preferred Education and Experience

In addition to meeting the required qualifications, the preferred candidate will have:

Business/technical school graduate with 1-2 years of office experience

Higher education or office management experience

Customer service, event planning, public relations, volunteer management, attention to detail, and working in a fast-paced office environment

Application Process: Priority will be given to applications received on or before May 9, 2025 via our DASH application system. Applications must include a completed candidate profile, cover letter, resume, and contact information for three professional references. References will not be contacted without explicit permission of the candidate.

When determining minimum qualifications, only information entered into the candidate profile can be considered. Please ensure your candidate profile is completed in its entirety as it relates to qualifying education/work experience.

Questions about the search may be directed to hr@utfi.org.

Target Start Date: July 2025

Benefits: The Foundation's greatest asset is our team. Foundation employees are eligible for a comprehensive suite of benefits that includes:

Generous paid leave, accruing up to 12 days of vacation and 12 days of sick leave annually, plus 14 paid holidays and administrative closing days

Education benefits for employees and their dependents at UT System campuses

Retirement and deferred compensation plans, including 401(k), 403(b), etc.

Comprehensive medical, dental, and vision insurance plans

Employee discounts to attractions, services, and goods

_________

The Foundation: The University of Tennessee Foundation, Inc. is a not-for-profit 501(c)3 organization that serves as the preferred channel for private contributions benefiting students and faculty within the UT System. With a vision of being one of the top-performing advancement organizations in higher education, UTFI is committed to enhancing the educational landscape across the University of Tennessee campuses.

The University of Tennessee, Knoxville, has been advancing knowledge and enriching lives since its founding in 1794. Tennessee's flagship public research university, UT Knoxville is a diverse community whose shared commitment to discovery, creativity, and education combines with a tradition of service and engagement to carry the Volunteer spirit throughout the state and around the world. UT's campus-home to more than 36,000 students and 9,000 faculty and staff members-is part of the vibrant city of Knoxville, located on the Tennessee River with the Great Smoky Mountains nearby.

The UT System: The University of Tennessee System is comprised of campuses at Knoxville, Chattanooga, Pulaski, Martin and the Health Science Center at Memphis; the Institute of Agriculture; and the Institute for Public Service.

The University of Tennessee Foundation, Inc. is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, genetic information, veteran status, and parental status, or any other characteristic protected by federal or state law.

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