Job Details

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University of Hartford
  • Position Number: 2312061
  • Location: West Hartford, CT
  • Position Type: Development and Fund Raising


University of Hartford

Alumni Engagement Coordinator


Job Description
Assumes responsibility for supporting the coordination of alumni engagement, programs, and volunteer opportunities designed to strengthen relationships between alumni and the University. Ensures efficient and effective office operations within Development and Alumni Affairs departments of Alumni Engagement and University Events. Performs all duties in full support of the University's mission, understanding that the positive and effective execution of these duties are instrumental to the education of our students.

Essential Job Duties
Job Duties
lt;divgt;This job description of the job is for identification and administrative purposes only. It is not intended to be a complete statement of all duties, which may be assigned by the supervisor according to varying needs.lt;/divgt;

Description of Key Responsibility:
Coordinates and assists with the process of alumni communication, volunteer outreach, and the marketing and implementation of engagement events. Provides support to the Alumni Board of Directors and the Boards Finance Committee, and the Hawktober Weekend committee. Establishes, cultivates, and maintains effective working relationships with internal and external constituents including alumni, volunteers, students, and parents. *

Essential Duty?: Yes
Percentage Of Time: 30%


Description of Key Responsibility:
Provides quality customer service to all constituents, understands University policy and procedure, especially as it pertains to sharing information. Triages incoming emails, calls and communications in an effort to ensure requests, questions and/or concerns are addressed in a timely manner. Takes initiative to answer questions and/or resolve issues, forwarding issues to the proper parties for resolution as necessary and/or appropriate. Handles highly sensitive information with confidentiality and tact. Understands and values effective engagement with a diverse constituency. *

Essential Duty?: Yes
Percentage Of Time: 25%


Description of Key Responsibility:
Coordinates logistics associated with meetings, conferences, events and/or activities including, but not limited to, scheduling venues, preparing materials, exporting event reports, paying vendors and managing 25Live (the Universitys calendar). Ensures post-event follow up actions are taken as necessary and/or appropriate. Provides timely and accurate administrative support to the Directors in Alumni Engagement and University Events. *

Essential Duty?: Yes
Percentage Of Time: 25%


Description of Key Responsibility:
Utilizes Banner, the Universitys database of record, to manage the departments budget, making revisions and transfers as necessary and appropriate, in an effort to ensure prudent fiscal oversight. Maintains financial and budgetary records in compliance with established institutional data integrity standards as well as other related University policies and procedures. Reviews and verifies all appropriate backup documentation is complete in an effort to facilitate timely workflow. Prepares and analyzes a variety of budget analyses and reports. *

Essential Duty?: Yes
Percentage Of Time: 10%


Description of Key Responsibility:
Establishes, maintains, and continually strives to improve departmental procedures, files, and computer systems to support effective operations and/or realize efficiencies. Maintains supplies, equipment, and/or inventories, reordering as necessary and/or appropriate within established budgetary constraints. Serves as the primary liaison for internal constituents including, but not limited to, Purchasing, Finance, and Facilities.*

Essential Duty?: Yes
Percentage Of Time: 10%


Description of Key Responsibility:
Performs other related duties as assigned.

Essential Duty?: No
Percentage Of Time:



Formal Education:
Associates Degree or Two Year equivalent required. Bachelors degree preferred.

Work Experience:
Normal Office Situation

Impact of Actions:
Makes recommendations or decisions which usually affect the assigned department, but may at times affect operations, services, individuals or activities of others outside of the assigned department.

Complexity:
Varied. Work is complex and varied and requires the selection and application of technical and detailed guidelines. Problems are not easy to identify, but are similar to those seen before. Moderate analytical ability is needed to gather and interpret data where results/answers can be found after analysis of several facts. Solutions can often be found by using methods chosen before in other situations.

Decision Making:
Varied. Supervisor is available on an as-needed basis to establish general objectives and to identify potential resources for assistance. Independent judgement is required to select and apply the most appropriate of available guidelines and procedures to achieve desired results.

Internal Communication:
Requires regular contacts to discuss issues of moderate importance and to respond to inquiries. Occasionally requires contact with officials at higher levels on matters requiring cooperation, explanation and persuasion.

External Communication:
Requires regular external contact to discuss issues of moderate importance and respond to inquiries. Occasionally requires contact with the public involving the enforcement of regulations, policies and procedures.

Customer Relations
Contact with customers involves more complex servicing over the telephone, in writing or in person to resolve complaints, make adjustments or correct mistakes about a selected service, product or capability.

Managerial Skills
Has responsibility or authority which is limited to the direction of temporary or student workers.

Knowledge and Skills
Advanced Skills. Able to read and reference materials and obtain information. Prepares letters and/or reports following policies and procedures. Able to operate various standard office machines.

Special Skills
The ability to work effectively with diverse groups.

For full application instructions and position description, visit: https://hartford.peopleadmin.com/postings/4411







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